Maintenance Technician – Manager
Duties & Responsibilities
- Check daily to ensure that equipment is safe and operational to operate before use.
- Report equipment that has defects to office same day.
- Timely attendance every day at the agreed upon start times and take breaks as permitted.
- Responsible for following health and safety directives.
- Promote and practice a safe working environment.
- Provide self evaluation for performance reviews.
- Train or direct Maintenance Technician – Entry Level as needed to perform various duties.
- Provide input for Maintenance Technician – Entry Level performance reviews.
- Maintain grounds which includes mowing, blowing, minor irrigation repair, removal debris, trimming hedges and brush as required.
- Drive continuous improvement efforts utilizing Teammate and Customer feedback.
- Communicate in a positive manner with all areas and levels – Customers, Management, & Teammates.
- Ensure adherence to policies and procedures.
- Complete other tasks and projects as assigned by Supervisor or Team Lead.
- Most work is self-directed with the commensurate knowledge to achieve the task at hand.
Key Performance Measures
- Equipment defects are recorded same day as observed.
- Timely attendance and take daily breaks as permitted.
- Submit completed timecard on time every time.
- Report escalated Customer issues same day.
- Utilizing proper lifting techniques when loading or unloading materials/equipment.
- Train or direct Maintenance Technician – Entry Level in equipment operation or work efforts as required to promote a safe work environment.
- Office programs and processes implemented and followed.
- Self and Maintenance Technician – Entry Level evaluations submitted on time as requested.
- Practiced a safe working environment.
- Works well with others.
- Customer account feedback above 3.5 scale (1-5)
- Attends 95% of scheduled training per quarter.
Job Requirements
- Good communication skills
- English and Spanish proficiency
- Focused on safe practices to ensure a safe working environment
- Sense of urgency to solve for the Customer
- Three – Five (3-5) years of demonstrated Landscape experience